Hi~welcome to shenzhen xinmu display technology co., ltd.!
2025-11-30 257
"It was said that the video could be played by plugging in the USB flash drive. I turned around the screen five times and couldn't find it! "Last month, boss Li of the hot pot restaurant made me laugh and cry. Industry research shows that nearly 40% of LED screen usage inquiries are stuck in the first step of finding an interface. Today we will take a "magnifying glass" to understand this matter.
Box type fixed screen:
▪ Behind the Velcro in the lower right corner : Open the dust cover and you will see 2-4 USB 3.0 interfaces (blue tongue)
▪ Control box side groove : With rubber stopper protection, be careful not to fall into the box gap when picking with your fingernails.
▪ Hidden push-pull design : Use a coin to slide in the direction of the arrow. This is more common in waterproof outdoor models.
Rental screen/mobile screen:
▸ Inside the quick release bracket (you have to tilt the screen 45 degrees to see it)
▸ The back of the magnetic receiving card (easily confused with the signal interface)
▸ Important reminder: Most of these interfaces support hot swapping, but do not unplug the cable randomly during playback.
Transparent screen/special-shaped screen:
→ Distributed design, each unit box has independent interface
→ The main control box has a Type-C port with a gold logo (compatible with USB adapter)
→ Trivia: Some high-end models require two USB flash drives to be inserted at the same time to be recognized.
① The protective design is too hidden
② Wrong interface type
→ What looks like USB may be:
③ System version causing trouble
▪ Old screens before 2016 need to be plugged in in a specific order: first turn on the screen → insert the USB flash drive → power on
▪ When encountering recognition failure, try formatting the USB disk into FAT32 (NTFS format is not recognized)
Plug and unplug metaphysics:
→ Do not pull out hard during file transfer (it is easy to burn the control chip, and the repair fee starts at 500 yuan)
→ First click "Safe Eject" on the screen and then unplug the cable (although there is no prompt like the computer)
format war:
| File type | support probability | solution |
|---|---|---|
| exFAT | 15% | Remove the hard drive and transfer it to a computer for formatting |
| MP4 4K | 60% | Use Format Factory to convert to H.264 encoding |
| folder | 0% | Files must be tiled in the root directory |
capacity myth:
Q: Can the screen be turned off with a USB flash drive inserted?
→ It is recommended to unplug the cable first and then shut down the phone, especially when using the docking station
→ A sudden power outage may cause the file index to be lost (it must be re-imported)
Q: How to deal with rusty interfaces?
Q: Can I install a USB port myself?
→ You need to buy an expansion module with a protocol chip (30 yuan on Taobao is easy to burn the motherboard)
→ The openings in the box must use waterproof connectors (dust entering will cause a short circuit)
Editor's opinion : The most outrageous case I saw last year - a businessman used a wire to poke the USB port and the control card was penetrated. The repair cost 2800. To be honest, it’s not a shame to not be able to find the interface. Nowadays, some high-end screens hide the interface behind the magnetic panel. Even the masters have to look for it for a long time. Remember, when you encounter a situation that you really can't figure out, it's much more worry-free to shoot a video and ask after-sales service than to mess around. After all, professional things need to be done by professional people.
for more product information and pricing, please contact us .